Telecom Expense Management made easy.
Why Choose FocusONE?
FocusONE is a service oriented company dedicated to providing customized Telecom Expense Management (TEM) solutions to our clients. Our customer specific approach allows us to continually deliver value for our customers.
We save you money
The #1 driving priority at FocusONE. For this reason, the purpose of every action we take is to determine how to either reduce or eliminate expenses. Traffic studies, utilization reports, employee audits, fraud watch and other disciplines are built into the invoice consolidation process, and we track our internal ROI for every client to ensure we more than pay for services in hard dollar savings within the first 30 days.
FocusONE is dedicated to providing exceptional customer service.
Real people answer the phones and our infrastructure includes dedicated client account managers focused on servicing your account. Incentive pay at FocusONE is based on how much money we save our clients as well as the documented ROI our solution provides. So basically, we pay our people to save YOU money.
FocusONE seeks best value rather than lowest price
Our Total Solution, "The Value Equation", includes Product, Support, Price, and Provider Stability. The direct cost of services is certainly a key factor, but it is not the only factor. When decisions are driven by price alone, future issues may be created by poor support, compromised quality, or provider instability that can easily erase the benefit of a low purchase price. Since FocusONE does not represent a single carrier or service, we are able to always give you objective advice that best suits your company's needs and bottom line.
FocusONE understands telecom technology, and how it impacts your business
Together, our team brings over 40 years of expertise in the telecom industry to the table. Our insider knowledge of a complicated and ever changing industry allows us to provide strategic guidance and management over your account. We'll do what we do best so that you can focus on your business and what you do best!
FocusONE is flexible and accountable.
Any project, any issue, any product, anywhere. Telecom providers are very well- known for what they won’t do and defining where their responsibility ends….but not FocusONE. Tell us what you need, and we’ll make it happen.
I just wanted you to know what a wonderful job you are doing. You have helped us with several situations this week. We really appreciate your patience and ability to always help us quickly.
— Jacki P. – Nashville, TN

